In 2004, Ken Lowson founded Wiseguy Tickets, which became the largest ticket scalping operation in America. At it's peak, it was turning $10 million a year using automated ticketing technology to broker event tickets. In 2009, Wiseguys was raided by the Federal Government. The resulting trial and subsequent press lead to the implementation of a new law, passed in 2015, that outlawed automated ticketing bots. You can read more about Ken's (and Wiseguy's story) here.
Ken and Suzanne met while working together at Wiseguy Tickets. After partnering in a few other ventures, the two decided to join forces in the fight against scalpers. Suzanne, having worked in the live event space herself, was fed up with the ticketing cartels and ready to partner with Ken, the reformed scalper. Their goal is to aid fans and legitimate ticketing companies, to help clean up the industry, and to press for adoption of more ethical, fan-first practices.
TixFan opened it's doors in 2016. Since then, they company has advised many live event and ticketing technology companies looking to gain an insight into the secondary ticketing market. Additionally, TixFan serves as an advocate and early supporter of the "direct to fan" movement. TixFan strongly supports and assists all companies wishing to eliminate the middlemen that stand between - and often rip off - dedicated fans.
As CEO and founder of Wiseguy Tickets, Ken was first in the ticketing industry to automate pulling, buying, and reselling. He grew his business over the course of 10 years to a $25 million dollar enterprise. He remains the live event / ticketing industry leader. With an encyclopedic knowledge of all things ticket related, and a vast amount of experience, there's no challenge or question too large for him to find a profitable solution.
- Vice Magazine
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Suzanne founded her first company, a live music promo business, while attending college in Kansas City, MO. She brought bands like Erasure, HIM, Voltaire to Kansas City and oversaw the logistics, online marketing, sales, and artist management arms of the company. Afterwards, she went on tour with several artists, managing their on-tour fan relations while co-currently designing and building their online fan clubs and forums. With extensive experience in product management and entrepreneurship, she's a key part of our team, advising on strategy and assisting with implementation.